Banking & Financial Services QA
AI QA & compliance software for banking & financial services
Banking calls are regulated end to end — KYC, disclosures, vulnerable-customer handling, consumer duty and fraud. QUALICORE scores every call with AI, tracks a separate compliance score for your FCA/NCA obligations, flags risk live, and keeps the defensible audit trail your risk and compliance teams expect.
A banking & financial services scorecard, ready to tailor
What a strong banking & financial services call looks like
Build this in minutes — or paste your policy and let the AI scorecard builder draft it, with fatal and compliance criteria flagged.
The risks QUALICORE catches
How it works
AI scores, a person signs off, coaching closes the loop
AI Auto-QA
AI scores the whole scorecard from a transcript — comments, coaching points and fatal details pre-filled for a human to approve.
Independent compliance score
A second score from your regulatory criteria that escalates on stricter rules than the QA score.
Automated coaching + ROI
Failed criteria open coaching plans automatically, and Coaching ROI proves the score actually moved.
Banking & Financial Services QA — FAQ
Does QUALICORE support FCA / banking compliance?
Yes. Build FCA/NCA, KYC and consumer-duty obligations into your scorecard as compliance criteria; QUALICORE scores them independently with escalation and a full audit trail.
Can it handle vulnerable-customer requirements?
Yes. Vulnerable-customer criteria are scored on every call with fatal-fail logic for the highest-risk breaches.
Score your first banking & financial services call today
Free 30-day trial, no credit card, free scorecard migration, 24-hour onboarding.